![]() ![]() You can also find the logfile at C:\AdwCleaner.txt.Please post the content of that logfile in your reply. A text file will open after the restart.Click OK again to reboot your computer.You will get a prompt asking to close all programs.Once the scan is done, click on the Clean button.Double click on Adwcleaner.exe to run the tool.Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt under "Optional scan" Select scan, when done post the two logs.ĭownload AdwCleaner by Xplode onto your Desktop. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Run FRST and press the Fix button just once and wait. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Please attach it to your reply.ĭownload attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. The first time the tool is run, it makes also another log ( Addition.txt). It will make a log ( FRST.txt) in the same directory the tool is run. When the tool opens click Yes to disclaimer. Only one of them will run on your system, that will be the right version.ĭouble-click to run it. If you are not sure which version applies to your system download both of them and try to run them. Note : You need to run the version compatible with your system (32 bit or 64 bit). ![]() Follow the instructions above.ĭownload Farbar Recovery Scan Tool and save it to your desktop. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.Ĭlick Finish. If Malwarebytes is not installed follow these instructions first:ĭownload Malwarebytes Anti-Malware to your desktop.ĭouble-click mbam-setup and follow the prompts to install the program.Īt the end, be sure a checkmark is placed next to the following:Ī 14 day trial of the Premium features is pre-selected. Paste the contents of the clipboard into your reply. Wait for the prompt to restart the computer to appear, then click on Yes.Īfter the restart once you are back at your desktop, open MBAM once more.Ĭlick on the History tab > Application Logs.ĭouble click on the scan log which shows the Date and time of the scan just performed. When the scan is complete, click Apply Actions. Continue with the rest of these instructions. With some infections, you may see this message box.Ĭlick 'Yes' to this message, to allow the driver to load after a restart.Īllow the computer to restart. If an update is available, click the Update Now button. Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as MalwareĬlick on the Scan tab, then click on Scan Now >. On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits". on the system, please remove or uninstall them now and read the policy on Piracy.įollow the instructions in the following link to show hidden files: Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here. ![]()
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